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Discover the heart of our community through the voices of those we’ve had the privilege to support. Each story is a testament to the strength, resilience, and warmth found within our collective journey toward healing and understanding.
The practitioner of the service, Jono is an outstanding person as well as an outstanding professional within the field of mental health service. His approach to therapy is professional and respectful when clients are within his care, as not once in my experience I felt a sense of hostility or alienation for the expression of my vulnerability in my desire to recover as a ‘broken’ individual.
Very knowledgeable and caring. Felt instantly at ease and even let me cuddle with his dog.
Makes it easy for the self-managed. The website is a simple layout and easy to navigate. The invoices are sequential which makes it easy for me to track and reference! They keep copies of all invoices/receipts for my records. And of course great support workers.
Makes it easy for the self-managed. The website is a simple layout and easy to navigate. The invoices are sequential which makes it easy for me to track and reference! They keep copies of all invoices/receipts for my records. And of course great support workers.
Explore FAQs on our mental health services and our approach to providing support and connection.
Not necessarily. The only reason you need a referral or Mental Health Treatment Plan is to access a Medicare rebate, rather than just paying the full fee. Not all therapists are eligible for a Medicare provider number. Without a Medicare provider number, a therapist cannot claim the Medicare rebate. With this in mind, it might be helpful to think about why you are seeking professional support, as your reason and chosen practitioner may not need a Medicare provider number to provide the relevant support that you are seeking.
A Mental Health Treatment Plan (previously known as a ‘mental health care plan’) is a plan that a doctor completes with you. It is best to book a long doctors appointment for this, as it takes time for the doctor to discuss and complete the plan with you. There are three doctors that can write a Mental Health Treatment Plan, they are a GP, psychiatrist or a paediatrician. The plan identifies what type of health care you need and spells out what you and your doctor have agreed you are aiming to achieve.
The MHTP provides up to 10 individual sessions in a calendar year. Your referring doctor will assess your progress after the first six sessions. You can also access up to 10 group therapy sessions in a calendar year where such services are available and seen as appropriate by your referring doctor.
The Medicare Safety Net is the dollar amount you need to reach in the gap/out of pocket costs to be eligible for a higher Medicare benefit. This means you’ll get more money back from Medicare for certain Medicare services (GP, counselling, psychiatrist, etc.) once you reach your Medicare Safety Net. Medicare rebates/Safety may change. Please refer here for up-to-date figures.
Concessional and Family Tax Benefit Part A Medicare Safety Net = $770.30
General / Family Medicare Safety Net = $2414.00
The sessional cost will vary from therapist to therapist. The sessional cost and the Medicare rebate will also vary depending on the length of the session. You can review Medicare rebates here. These rebates may change with time. Below are correct as of July 2023.
Accredited Mental Health Social Worker (50+mins session) $81.90
Clinical Psychologist (50+mins session) $136.35
Occupational Therapist (20+mins) $58.00
Psychiatrist (45+mins session) $217.05
Registered Psychologist (50+mins session) $92.90
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